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Frequently asked questions

Quick answers about ordering, hosting, templates and chatbots. Cannot find yours? Ask us on the Contact page.

FAQ

Common questions.

What kind of projects do you take on?

We build new websites, redesign existing ones, and add AI chatbots. Tell us about your idea and we will confirm what is realistic for your project.

How do I buy a template?

Click “Buy now” on a template to go straight to secure checkout and pay there, or “Order on WhatsApp” to message us. Sarim then delivers the template. Nothing is charged on this page.

What do I receive after buying?

The HTML templates (Clothing Store and Clothing Store 2) come as a ZIP file of the complete website. The Restaurant template is transferred to your Wix account, so you will be asked for your Wix email or username after payment is confirmed.

Is hosting or a domain included?

No. Domain registration and paid hosting are not included. Optional website hosting (£14 per year, about Rs 5,000) adds email marketing, a domain, hosting and business email. AI chatbot hosting is £16 per month (about Rs 6,000), and both together are £30 (about Rs 11,000). See the publishing guide in the shop for free ways to put an HTML template online.

How do I publish my template?

Follow the installation and publishing guide in the shop section. Netlify is the recommended option for HTML templates, and the guide also covers Cloudflare Pages, GitHub Pages and regular web hosting.

Can I customise a template?

Yes. Choose “Customise a template” in the custom request form and describe what you would like changed. We will confirm scope with you.

Will my website work on mobile?

Yes. Layouts are designed for phones, tablets and desktops, and checked on different screen sizes before launch.

How does chatbot setup work?

We agree what the chatbot should help with, gather the information it needs from you, configure it, and test the conversations with you before it goes live.

What content do I need to provide?

Ideally your logo, key text, photos and contact details. If you do not have everything, tell us and we will discuss how to fill the gaps.

Can I request changes during the project?

Yes. You review the design and the build, and we agree on revisions as the project progresses. Details are confirmed when we scope your project.

Do you offer support after launch?